FAQ

Q: We would like to explore migration options already now. How should we think?

A: Elastx provides a range of compute, database and other infrastructure products that can cover your needs. There is specific packaging in Virtuozzo PaaS which we - at this point in time - cannot substitute directly. However, we will present options later this year.

Q: We run one or a few VPS in Virtuozzo PaaS. Can we simply migrate to OpenStack IaaS?

A: Yes, however we strongly recommend that you migrate with the approach of rebuilding your workloads in OpenStack IaaS and migrate data there prior to shifting over your customer traffic. This way you may ensure that things are patched to the latest versions and tests are successful. Contact us at support@elastx.se and we will set up an OpenStack IaaS project for you.

Q: We love Virtouzzo PaaS. Why do you deprecate the product?

A: At Elastx, we pride ourselves that robustness and security are parameters we value before others such as for example abundance of features or the lowest possible price point. Continuously we evaluate and challenge the architecture of Elastx Cloud Platform to be able to deliver on our commitments.

Another piece of the puzzle is that technology never stops evolving.

For these reasons we have made a strategic choice to deprecate Virtuozzo PaaS and replace this with our already existing products and those planned before end of life. This as we are confident that we can provide alternatives for most customers and use cases with additional focus on the mentioned parameters.

Q: When can we expect alternative migration paths and how will this be communicated?

A: Alternative migration paths to our Elastx IaaS, CaaS and DBaaS products are proven for several customers already. We are investigating replacement options that are more one to one as well, however these will not be launched until next year. There will be corresponding announcements as we near launch.

Q: What are the actual products and services that will be deprecated?

A: Virtuozzo PaaS service according to the specifications in this link

Q: How can we leverage Elastx other products and services to deliver the same result?

A: The answer to this question all lies within the scope and details of your environment setup, workloads and applications. In general our Elastx IaaS, CaaS and DBaaS products will be possible to leverage in order to deliver the same result. However, there are specific services that are not available as built-in components as they are in Elastx PaaS.

Q: Will the prices differ when we run Elastx IaaS, CaaS and DBaaS compared to Virtuozzo PaaS?

A: In general, the price points match each other as the product billing is built on consumption per use. There are pricing lists available to review and approximate the costs to run your services on these products.

Q: Do you offer consulting services to help us migrate?

A: Yes. You are welcome to contact us through support@elastx.se and we will certainly assist you with consultative inquiries around for example technical design, scoping and migration activities supported by our Cloud Architect resources.

Q: What will happen on the end of life date - will all data be removed or is it backed up in some way?

A: Elastx will disable the service but store customer data for an additional 180 days before we permanently remove it from our infrastructure. You are welcome to request a copy.

Q: Do you have any case studies with more details that we can read up on?

A: Please contact us with a description of your particular case and we will see whether we have something that matches to share.